Customer Management

Business Case

Customer had to add respective product and their categories for every customer in their application. They also had to configure Customer’s employee details from excel into their website to run entire business in the cloud.

Industry

IT

Client

Amusement Management Software company in US

What we did

Automation using RPA

Industry

IT

Client

Amusement Management Software company in US

What we did

Automation using RPA

Business Case

Customer had to add respective product and their categories for every customer in their application. They also had to configure Customer’s employee details from excel into their website to run entire business in the cloud.

Solution

We developed the RPA bot that automated the end to end process where end customer was configured, their Product and Categories were added by a RPA Bot. We also automated the User creation and sending welcome e-mail to customer’s end users along with password, once they were added to platform

Impact

  • 100% Automation
  • Automated Entry of details
  • Higher Accuracy
  • Better Customer experience
  • Time Saving
  • Faster execution

Technologies used